Johnny is a screening and fraud strategy leader with 20+ years in rental housing and proptech. He builds screening systems designed to hold up under scrutiny, not just produce decisions.
Your screening system returns 'unscorable' and your process stops there. That's a design choice — not an inevitability. Here's what it's costing you and how to close the gap.
Digital-first leasing was the greatest opportunity for fraudsters in a lifetime. Not all fraud looks the same, and the person hiding bad credit and the fraud ring taking over your units require very different detection approaches.
Most screening tools work. The problem is what happens around them. When decisions get challenged, it’s the workflow, not the system, that gets exposed.
Defensibility isn't a legal problem; it's an operational one. Here are the eight patterns property managers actually control, and why each one matters when someone asks 'why was this applicant denied?
